If you’re sending a product to Minifree, please first confirm it via email and await instructions before sending.

Contact information

Minifree has an IRC channel: it’s #minifree on the Libera Chat network. Detailed information about how to connect is here:

GPG encryption (for email communication)

If you wish to use encryption, use this GPG key:

pub   rsa4096 2018-12-22 [SCA] [expires: 2023-12-21]
      98CC DDF8 E560 47F4 75C0  44BD D0C6 2464 FA8B 4856
uid           [ultimate] Leah Rowe <>
sub   rsa4096 2018-12-22 [E] [expires: 2023-12-21]

Use this command in GNU+Linux to download the key:

gpg --recv-keys 0xD0C62464FA8B4856

Alternatively, download the key here: pubkey.asc.

GnuPG (or GPG for short) is a GNU program that handles public/private key cryptography. It can be used to encrypt, sign, verify and decrypt data. It is most commonly used for email signing and cryptography. See: – GnuPG is a free program that replaces the proprietary PGP program.

If you are interested in securing your emails with GnuPG, the Free Software Foundation has this handy dandy guide on their website:

Technical support

If you have questions about what you ordered, or need help with anything, Minifree Ltd is happy to provide it (where feasible), via email communication.

Minifree Ltd also provides a warranty on all products that it sells.

Ordering via other methods (besides the website)

We only need this information:
Your name, your company name (optional), your EU VAT number (optional), your shipping address, your billing address,
your email address, and your telephone number, and information about what you want to order.
Use any of the communication methods listed on this page.

This can be useful, especially if your order is custom and involves products/services that are not listed on the
website. Example: extra batteries, special customizations, custom products (sourced and provided specifically for you).
Minifree Ltd is extremely flexible, in generating the appropriate invoice for your order.